PROTECT YOUR MOBILE IDENTITY

PVN PROTECTS YOUR BUSINESS'S MOBILE CUSTOMER

from synthetic identities, fraudulent account takeovers and compromised mobile phone numbers

WHAT WE DO?

With the growing number of online transactions, the threat of fraudulent account takeovers is increasing, particularly through sophisticated attacks on mobile phone numbers. An account takeover involving a mobile phone, typically includes a customer’s SIM card information being transferred to another device without their knowledge or authority. Businesses that send One Time Passwords (OTPs) via SMS are particularly vulnerable. Fraudulent account takeovers can result in OTPs being intercepted and customer accounts being compromised.

PVN’ Sentry SIM Swap enables you to monitor the status of every SIM card within your customer database. Our service provides secure access to the mobile network through an API to ensure your business is kept up to date of any changes to your customer’s SIM. For businesses in regulated markets such as banking, our service enables them comply with the new Payment Services Directive (PSD2) for Strong Customer Authentication (SCA).

PROTECT YOUR MOBILE IDENTITY

PVN PROTECTS YOUR BUSINESS'S MOBILE CUSTOMER

from synthetic identities, fraudulent account takeovers and compromised mobile phone numbers

WHAT WE DO?

With the growing number of online transactions, the threat of fraudulent account takeovers is increasing, particularly through sophisticated attacks on mobile phone numbers. An account takeover involving a mobile phone, typically includes a customer’s SIM card information being transferred to another device without their knowledge or authority. Businesses that send One Time Passwords (OTPs) via SMS are particularly vulnerable. Fraudulent account takeovers can result in OTPs being intercepted and customer accounts being compromised.

PVN’ Sentry SIM Swap enables you to monitor the status of every SIM card within your customer database. Our service provides secure access to the mobile network through an API to ensure your business is kept up to date of any changes to your customer’s SIM. For businesses in regulated markets such as banking, our service enables them comply with the new Payment Services Directive (PSD2) for Strong Customer Authentication (SCA).

Our service is in use by businesses who need to validate their customer’s mobiles in real time to assure that OTPs can be trusted for the following applications:

Account registrations / logins

Forgotten Passwords

APP Renewals

Tethering or binding an app to a mobile device

HOW WE DO IT?

PVN’s Sentry SIM Swap is a proven solution that authenticates possession of the mobile in real time by querying the mobile network at the SIM level through our exclusive connectivity with the Mobile Network Operators. Invisible to the customer, it facilitates a seamless verification journey for users engaging with mobile and internet banking services. The solution is available through a simple User Interface or API to view real time date on mobiles within their database. The service is completely configurable which means that businesses can tailor their verification processes to ensure a frictionless customer journey.

The European Banking Authority (EBA) guidelines state that if businesses use dynamic validation elements such as text messages for securely authenticating their customers, the only reliable means of proving possession is by verifying the SIM card of the mobile phone.

Sentry is a proven service, complies with PSD2 and monitors for SIM swap fraud across a database.

Use Cases

In use by leading financial institutions across Ireland and the UK to protect OTPs via SMS
Real time detection of mobile account take over fraud
Facilitates the seamless enrolment of customers for online and mobile services (typically 85% of users bind their app to their mobile in minutes)
Enable frictionless authentication process in real time enabling the retirement of card readers and tokens

WHO WE ARE?

We are a Deloitte Best Managed company that provide authentication services for mobile identity. Everything we do as a company is designed around creating frictionless customer journeys in the most secure way. Our solution delivers Strong Customer Authentication while complying with the the highest regulatory verification standards.

With offices In Ireland and the UK, we currently protect millions of mobile customers for Irish and multinational financial institutions.